Terminals & Layout at Tokyo Haneda Airport
Tokyo Haneda Airport (IATA: HND) operates three passenger terminals – Terminal 1 (Domestic), Terminal 2 (Domestic) and Terminal 3 (International). Each terminal is designed for smooth passenger flow and is connected by a free shuttle bus, a dedicated monorail line, and well‑signposted walkways.
- Terminal 1 – Serves legacy domestic carriers such as Japan Airlines (JAL) and All Nippon Airways (ANA) for their main‑line flights.
- Terminal 2 – Handles low‑cost domestic airlines including Peach Aviation, Jetstar Japan, and Vanilla Air.
- Terminal 3 – Dedicated to all international airlines, including Air India, Emirates, Singapore Airlines, and major Japanese carriers on overseas routes.
- Inter‑terminal transfer – Passengers can use the free 5‑minute shuttle bus (every 5 minutes), the Tokyo Monorail (every 4 minutes), or the underground walkway. Transfer desks are located near the arrival halls of each terminal.
Check-In & Baggage Facilities
Both domestic terminals feature modern self‑service options to reduce queue time, while Terminal 3 offers extensive support for international travelers.
- Self check‑in kiosks – Available 24 hours in all terminals; support multiple languages and print boarding passes.
- Web check‑in counters – Staffed counters for passengers who need assistance after online check‑in.
- Baggage drop – Automated bag drop machines adjacent to kiosks; staffed help desks for oversized items.
- Oversize / sports baggage desks – Dedicated counters in Terminal 1 (Level 2) and Terminal 3 (Level 3) for skis, golf clubs, and musical instruments.
- Baggage wrapping services – Secure plastic wrapping available near the baggage drop area in each terminal.
Security & Immigration
Security at Haneda is managed by the Central Industrial Security Force (CISF) with advanced screening technology.
- CISF security lanes – Separate lanes for domestic and international passengers; priority lanes for premium class and frequent flyers.
- DigiYatra facial‑recognition check‑in – Pilot program at Terminal 3 allowing registered travelers to pass security using facial ID (available on select airlines).
- Immigration halls – Two large halls in Terminal 3 for arrivals and departures; staffed by Japan Immigration Services Agency.
- e‑gates – Automated passport control for eligible passports (e.g., Indian e‑Visa holders) operating 24 hours.
- Priority lanes – Dedicated fast‑track lanes for business class, first class, and airline lounge members.
Medical & Accessibility Services
Haneda ensures health and accessibility support for all passengers.
- First‑aid rooms – Located near the main security checkpoints in each terminal (Level 1, near Gate A1‑A5).
- On‑call ambulance – Direct line to airport medical team; ambulances stationed at the south side of Terminal 3.
- Pharmacy – 24‑hour pharmacy in Terminal 3 (near Arrival Hall B) and limited hours in domestic terminals.
- Wheelchair service – Book at least 48 hours in advance through the airline; wheelchair assistance points at each check‑in counter.
- Specially‑abled passenger assistance desks – Dedicated desks in all terminals (Terminal 1: Near Gate A10; Terminal 2: Near Gate B5; Terminal 3: Near Arrival Hall C).
- Baby care rooms – Equipped with changing tables and nursing chairs; located in Terminal 1 (Gate A12) and Terminal 3 (Gate C3).
- Nursing/feeding rooms – Private rooms with refrigeration for breast‑milk storage, available in each terminal.
Money & Connectivity
Travelers can stay connected and manage finances without leaving the airport.
- ATMs – All major Japanese banks (Mizuho, MUFG, SMBC, Japan Post) with English interface; located in the arrivals and departures areas of each terminal.
- Currency exchange kiosks – Forex counters operated by Travelex and Japan Post Bank; open from 06:00 to 22:00.
- Free Wi‑Fi – SSID: HANEDA_FREE; connect via the captive portal, accept terms, and receive 30 minutes of unlimited access (renewable).
- Mobile / SIM card counters – Jio, Airtel, BSNL, and local carriers (SoftBank, NTT Docomo) have dedicated counters in Terminal 3 arrivals.
- Charging stations & power sockets – USB‑C and standard sockets available near every gate and in the central lounge areas.
Passenger Services
A range of services enhances comfort and convenience for all travelers.
- Lost & found – Desk located in Terminal 1 (Level 2, near Gate A8); helpline: +81‑3‑5757‑1234.
- Porter / trolley service – Available 24 hours at the main entrances of each terminal; rates start at ¥1,200 per trolley.
- Left luggage / cloak room – Secure storage in Terminal 2 (Level 1, near Gate B2) and Terminal 3 (Level 2, near Gate C5).
- Prayer rooms – Hindu and Muslim prayer rooms situated in Terminal 3 (Level 3, near Gate C7) and Terminal 1 (Level 2, near Gate A4).
- Children’s play area – Interactive play zones in Terminal 2 (near Gate B10) and Terminal 3 (near Gate C12).
- Smoking zones – Designated outdoor smoking areas located just outside the arrivals hall of Terminal 1 and Terminal 3.
Arrival Facilities
The arrival experience at Haneda is streamlined for quick baggage retrieval and customs clearance.
- Baggage claim carousel layout – Multiple carousels per terminal; domestic terminals use Carousel 1‑4, International Terminal 3 uses Carousel 5‑8 with clear signage.
- Customs hall – Automated passport control kiosks followed by a staffed inspection area; duty‑free shopping available after clearance.
- Meet‑and‑greet services – Concierge desks in Terminal 3 (Level 1, near Arrival Hall A) offering assistance for VIP and assisted travelers.
- Pre‑paid taxi booths – Fixed‑price taxi counters in the arrivals hall of each terminal; tickets can be purchased in Japanese yen or major credit cards.
Tokyo Haneda Airport (HND) – Real‑time flight tracking on Akashpath.in