OBO – Terminal Facilities

Terminals & Layout at OBO Airport

OBO Airport operates two modern passenger terminals – Terminal 1 (Domestic) and Terminal 2 (International). Both terminals are connected by a covered sky‑bridge and a free shuttle bus that runs every 10 minutes, ensuring smooth inter‑terminal transfers for passengers with connecting flights.

• Terminal 1 – Serves domestic carriers such as Air India, IndiGo, SpiceJet, GoAir and Vistara.
• Terminal 2 – Dedicated to international airlines including Air India (International), Emirates, Qatar Airways, SriLankan Airlines and AirAsia X.
• Inter‑terminal transfer – Follow the blue “Transfer” signs to the sky‑bridge or use the shuttle bus located outside the arrivals hall of each terminal. Transfer time is typically 5‑7 minutes.

Check-In & Baggage Facilities

Both terminals feature a blend of self‑service and staffed counters to speed up the check‑in process.

• Self check‑in kiosks – 12 kiosks in Terminal 1 and 8 kiosks in Terminal 2, operating 24 hours.
• Web check‑in counters – Dedicated counters for airlines that support online check‑in, located near the main entrance.
• Baggage drop – Automated bag‑drop machines adjacent to each kiosk row; staff assistance available.
• Oversize & sports baggage desks – Separate desks in both terminals for handling large equipment, with pre‑approval forms.
• Baggage wrapping services – Secure plastic wrapping available at the “Travel Essentials” counter in each terminal.

Security & Immigration

Security at OBO Airport is managed by the Central Industrial Security Force (CISF) with advanced screening technology.

• CISF security lanes – Four lanes per terminal, equipped with X‑ray and body‑scanner units.
• DigiYatra facial recognition check‑in – Available at Terminal 2 for participating airlines; passengers can enroll via the DigiYatra app for a contact‑less experience.
• Immigration halls – Two spacious halls in Terminal 2 for international departures and arrivals, each with separate queues for Indian and foreign nationals.
• E‑gates – Biometric e‑gates for Indian passport holders, reducing processing time to under 30 seconds.
• Priority lanes – Dedicated fast‑track lanes for premium passengers, senior citizens and persons with disabilities.

Medical & Accessibility Services

Passenger health and accessibility are prioritized throughout the airport.

• First‑aid room – Located near the main security checkpoint in each terminal, staffed 24 hours.
• On‑call ambulance – Immediate ambulance service available from the airport’s medical centre; request via the information desk.
• Pharmacy – Small pharmacy kiosk in the arrivals hall of Terminal 1 and Terminal 2.
• Wheelchair service – Book at least 48 hours in advance through your airline’s special assistance desk.
• Specially‑abled passenger assistance desks – Counters at both terminals provide dedicated support and escort services.
• Baby care rooms – Equipped with changing tables and diaper disposal, located near the departure lounges.
• Nursing/feeding rooms – Private, climate‑controlled rooms with seating and charging points, situated adjacent to the baby care rooms.

Money & Connectivity

Travelers can stay connected and manage finances easily at OBO Airport.

• ATMs – Available from State Bank of India, HDFC, ICICI and Axis Bank in both terminals.
• Currency exchange kiosks – Operated by Thomas Cook and Travelex, located in the arrivals hall of Terminal 2.
• Forex services – Pre‑paid foreign exchange cards can be purchased at the same kiosks.
• Free Wi‑Fi – SSID: OBO_Free_WiFi. Connect, open a browser and click “Connect” to enjoy unlimited 30‑minute sessions, automatically refreshed.
• Mobile/SIM card counters – Jio, Airtel and BSNL counters in the departure lounge of Terminal 1.
• Charging stations & power sockets – Distributed throughout the waiting areas, with USB‑C and standard sockets.

Passenger Services

A range of services enhance comfort and convenience for all travelers.

• Lost & found – Desk located near the main arrivals hall, open 24 hours; helpline +91‑1800‑555‑1234.
• Porter/trolley service – Available at the entrance of each terminal for a nominal fee.
• Left luggage/cloak room – Secure storage facility in Terminal 1, open from 06:00 to 22:00.
• Prayer rooms – Separate Hindu and Muslim prayer rooms in the arrivals area of Terminal 2.
• Children’s play area – Supervised play zone in Terminal 1’s departure lounge.
• Smoking zones – Designated outdoor smoking area near the terminal exits, with proper signage.

Arrival Facilities

Arriving passengers benefit from well‑organized facilities for a smooth exit.

• Baggage claim carousel layout – Two carousels in Terminal 1 (Domestic) and three in Terminal 2 (International), clearly numbered and displayed on digital screens.
• Customs hall – Dedicated customs counters for international arrivals, with green lane for cleared passengers.
• Meet‑and‑greet services – Airport concierge desk offers assistance for VIP arrivals, wheelchair escort and meet‑and‑greet bookings.
• Pre‑paid taxi booths – Fixed‑rate taxi counters located just outside the arrivals hall of each terminal, accepting cash and card payments.